Conteúdo programático: 01 – 1 O Recepcionista 02 – 1.4 Profissionalismo 03 – 2.1 Procedimentos Dos Turnos 04 – 2.2 Logbook 05 – 3.3 Transferência De Chamadas 06 – 5.2 Reservas Por E-Mail 07 – 5.9 Transfer 08 – 8 Vouchers De Oferta 09 – Apresentação 10 – Apresentação E Análise Dos Resultados 11 […]
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